Shipping & returns
Your Trusted Partner for Global Gym Equipment Shipping
At Ntaifitness Global, we specialize in delivering heavy and bulky fitness equipment worldwide. Our commitment is to provide fast, efficient, and secure international shipping solutions.
Packaging & Handling
We ensure your valuable fitness equipment is meticulously packed using environmentally responsible and reusable materials. Our specialized handling procedures protect your items from transit damage.
Shipping Timelines
Our standard delivery goal is within 45-60 business days from order processing. Transit times for remote locations or custom items may extend beyond this estimate.
Order Confirmation & Tracking
Your Order Journey Begins
Upon successful order placement, you will receive an email confirmation with your order number and shipping method.
Once processed, you'll receive a shipping confirmation email with tracking number to monitor progress.
Understanding Delivery & Service Delays
🕒 Estimated Delivery Dates
Shipment dates are estimates based on carrier schedules. We strive for timely deliveries but unforeseen circumstances may cause adjustments.
⚠️ Factors Affecting Delivery
Severe weather, natural disasters, or other unscheduled events may extend shipping time. We appreciate your understanding.
Hassle-Free Return Policy
Eligible items can be returned within 40 days of the order date. Items must be unopened/unused with original tags and packaging.
Return Process:
- Go to , enter email used for purchase, click "Start A Return"
- Access Returns Center via email link, select item and reason
- Package items properly (at your own risk)
- Damaged returns not eligible for refund